So the event will show live as its going, once its finished the stream in the same quality goes up by the platform in a way where you can watch it back and skip etc. That seems to be up within a few hours tops. (We're working on how to speed that up)
The full HD streams we aim to have up within 24 hours of the live episode finishing. That all depends on us/livestream team being able to have a solid internet connection as the file size is huge!
Also regarding the help/support or should I say lack of it we are also pushing on that service being improved. That is done totally seperate to the event so limiting what we can do at the event
Thanks for the support